All charges are to be entered in the patient’s ledger on the day of services, regardless of whether the patient or insurance will pay. The patient’s vision or medical insurance may affect the amount the patient will pay at the time of their visit to the Clinic. The financial class field on the patient’s computer record should reflect the patient’s insurance and, in some instances, the Billing Department will append an insurance screen to the patient screen in the computer.
When school is in session, Suitcase Clinic screens patients every Tuesday night at 7:00 p.m. at the First Presbyterian Church, 2407 Dana St. Suitcase patients are referred to UCBSO for further testing, if indicated. Due to a high no-show rate, patients are not guaranteed an appointment but are told a time to report to the clinic and told they will be given a walk-in appointment if there are openings in the schedule. Services provided are:
- Patients are given VSP Mobile Eyes authorization.
- At EWC, frame ordered must be Altair. Read authorization for lens coverage.
- Suitcase patients SHOULD NOT BE SCHEDULED IN MED MOD unless they have another insurance we accept.
- If they are in need of a procedure or follow-up, refer them to Highland, and if they have absolutely no money or insurance they may also qualify to be seen at ACMC.